We’re passionate about hospitality. As your tour date approaches, we put our plan in motion to make sure you have a great time. Scheduling your Sky Guides is part of that planning. Of course, we also recognize that your plans may change. We developed our cancellation policy with both of those things in mind.
- Cancellations made 5 days or more in advance will receive 100% refund or a one-time reschedule whichever you prefer.
- Cancellations made less than 5 days before the scheduled tour will not be refunded or rescheduled, but can be transferred to another guest.
- Cancellations due to unsafe conditions can be refunded or rescheduled.